Most Asked FAQs

How do I book a session?
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How much do sessions cost?
Speak to a Care Coordinator

What kinds of therapy do you offer?
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Do you offer remote or in-person sessions?
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Is my information kept confidential?
We follow strict data protection standards (GDPR) and only share information with your consent or in legal safeguarding scenarios. - Read Our Full Privacy Policy
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Can I change therapists or service providers later?
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What if I’m in crisis?
If you're in immediate danger or need urgent help, contact emergency services or the Samaritans (UK: 116 123). We can also provide intensive support and assertive outreach where appropriate.
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Others FAQs
Yes, we provide specialist support for young people, including adolescent therapy, family counselling, and child psychiatry.
All our clinicians are accredited by governing bodies such as the HCPC, BACP, NMC, and GMC, and have extensive experience in their fields.
Yes. We specialise in post-hospital discharge support, offering both clinical oversight and in-home care to ensure a smooth transition.
Pricing depends on the type of care required. During your free consultation, we’ll provide a personalised plan with transparent pricing.
Yes. We offer family consultation and intervention planning, and in some cases, assertive outreach care for those in crisis or at risk.
We do offer 24/7 support packages for clients with complex needs, including around-the-clock nursing and crisis intervention.
Our team delivers a range of modalities including CBT, DBT, psychodynamic therapy, trauma-informed therapy, and solution-focused approaches.
Yes. Client confidentiality is a cornerstone of our service. All data is handled according to GDPR and medical confidentiality standards.
During your free consultation, we’ll assess your needs and recommend the right blend of therapy, psychiatry, and/or care.
In most cases, we can arrange your first session within 48 hours.
Yes, we work with most major private insurers and also accept direct payments.
Yes. If you or a loved one needs urgent mental health care, we provide rapid response solutions.
Absolutely. We offer secure, confidential therapy sessions via video call or phone for those who prefer remote care.
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